Terms and Conditions

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Terms and Conditions Governing Use of Al Million Taxi Services

  1. The customer shall pay the taxi fare (as displayed in the meter), parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the taxi services.
  2. All bookings made through Call Center, will attract an additional ‘Convenience Charge’ of 4QR.

    This additional charge is NOT applicable for Street Pick-Up.

  3. The Customer agrees and acknowledges that the use of the services offered by is at the sole risk of the Customer and that Al Million disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.

    Without prejudice to the above, Al Million makes no representation or warranty that:

    3.a the service will meet your requirements;

    3.b the service will be uninterrupted, timely, secure, or error-free.

  4. Al Million shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of taxi service offered by Al Million or due to the failure of Al Million to provide services to the Customer for any reason whatsoever including but not limited to the Customer’s non-compliance with the services’ recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Al Million or any person or any organization involved in the above mentioned systems.

    Without prejudice to the above, Al Million shall not be liable for any direct or indirect loss or damage which may be suffered by the Customer as a result of any failure by Al Million to provide a taxi to the Customer within any stipulated time even if Al Million has agreed to so provide the taxi or even if the Customer has advised Al Million of the possibility that any such loss or damage would result if the taxi is not provided at all or within the stipulated time.

  5. The Customer shall indemnify Al Million from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnify basis) claims, demands, actions and proceedings which Al Million may incur or sustain directly or indirectly from or by any reason of or in relation to the use or purposed use of the Services by the Customer and shall pay such sums on demand.
  6. Al Million is hereby authorized to use the location based information provided by any of the telecommunication companies when the Customer uses the mobile phone to make a taxi booking. The location based information will be used only to facilitate and improve the probability of locating a taxi for the Customer.
  7. Al Million shall be entitled to disclose to all companies within the Al Million Taxi Services or any of its authorized drivers or any government body as so required by the law or by directive or request from such government body or any third party, the particulars of the Customer in the possession of Al Million in any way as Al Million, in its absolute discretion, deems fit or if it considers it in its interests to do so.
  8. Al Million shall be entitled at any time without giving any reason or prior notice to terminate the booking of taxis done by the Customer.
  9. Al Million encourages all its customers to take full responsibility of his/her items. In case of lost items inside the Al Million taxis during the journey, Al Million will try to locate the items on a “best-effort” basis but is not responsible for the same in case of loss or damage to the same.
  10. If the Customer leaves any goods in the taxi or has any complaint in respect of the services or the use of the taxi, the Customer has to inform Al Million of the same in writing within 24hours of using the taxi or the services of Al Million.
  11. The law court of Doha, Qatar shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the services offered by Al Million or the agreement or arrangement between Al Million Taxi and the Customer.
  12. Al Million shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at Al Million’s website at www.Al Milliontaxi.com. or on the date that Al Million may indicate that such addition, variation or amendment is to come into effect.
  13. All the calls made to our Contact Center at 800 5500 are recorded by us for quality and training purposes.
  14. All vehicles registered with Al Million Taxi Services are continuously tracked using GPS for security reasons only.
  15. Al Million Taxi Services does not warrant that this site, its servers, or e-mail sent from Al Million Taxis are free of viruses or other harmful components. Al Million Taxis will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.